Secrets to Providing Stellar Customer Service

Customers keep your business going.  Your relationship should continue after the sale.  In other words, reaching a sale does not mean your communication should be done.  Be the business that takes care of the people who have made purchases from you. This creates loyal and passionate customers who will come again and spread the word.   […]



Inventory Management for Small Businesses

Keeping track of inventory and updating it is crucial for any business.  However, for small businesses, the way you upkeep your inventory has a direct effect on your sales and demand. Quite simply, inventory management is a necessity.  Do you have a proper system to manage your inventory? If not, REIL has some advice on […]



How to Provide Excellent Customer Service

Small businesses run because of their customers.  Excellent customer service creates loyal customers.  These loyal C tend to refer their friends, family, and peers to your business. To provide excellent customer service, you have to have a genuine desire to do so. Small businesses go way beyond solely selling products and services. You need to […]



Small Business Goals for 2020

The new year and new decade has finally arrived.  It’s time for small businesses to start planning and doing.  With a new year comes a sense of optimism and practicality. Our economy is strengthening, and e-commerce is booming.  How will your business succeed in 2020?  What areas should your business focus on?  Ultimately, your business’s […]